4545681-Enterprise-and-Global-Management-of-Information-Technology-

4545681-Enterprise-and-Global-Management-of-Information-Technology-

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Chapter 14 Enterprise and Global Management of Information Technology James A. O'Brien, and George Marakas. Management Information Systems with MISource 2007, 8 th ed. Boston, MA: McGraw-Hill, Inc., 2007. ISBN: 13 9780073323091
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Learning Objectives Identify each of the three components of information technology management Use examples to illustrate how they might be implemented in a business Explain how failures in IT management can be reduced by the involvement of business managers in IT planning and management Identify several cultural, political, and geo- economic challenges that confront managers in the management of global IT Chapter 14 Chapter 14 Enterprise and Global Management of Information Technology
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Learning Objectives Explain the effect on global business/IT strategy of the trend toward a transnational business strategy by international business organizations Identify several considerations that affect the choice of IT applications, IT platforms, data access policies, and systems development methods by a global business enterprise Understand the fundamental concepts of outsourcing and offshoring, as well as the primary reasons for selecting such an approach to IS/IT management Chapter 14 Chapter 14 Enterprise and Global Management of Information Technology
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Business and IT As the 21st century unfolds, many companies are transforming themselves into global powerhouses via major investments in Global e-business E-commerce Other IT initiatives There is a need for business managers and professionals to understand how to manage this vital organizational function Chapter 14 Chapter 14 Enterprise and Global Management of Information Technology
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Case 1 Alternative Governance Models The management of IT falls into five major governance decision areas: IT principles, IT architecture, IT infrastructure, business application needs, and prioritization and investment decisions How companies organize their business and IT management teams to make such decisions varies widely UPS’s IT Governance An IT steering committee An IT governance committee A formal “charter” process: winnows down IT project proposals to those best aligned with strategic objectives An escalation process to handle exceptions to architecture standards Chapter 14 Chapter 14 Enterprise and Global Management of Information Technology
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Case 1 Alternative Governance Models Manheim Interactive Like most high-growth start-ups, the company did not tightly govern its IT architecture or infrastructure The focus on speed of IT delivery was unsustainable as the online business matured IT governance has now transitioned to a blend of centralized and decentralized arrangements JPMorgan Chase Encourages autonomy to generate innovation and recognize the very different requirements of its businesses The company encourages the use of standardized technologies where they can provide economies of scale Chapter 14 Chapter 14 Enterprise and Global Management of Information Technology
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