Summary of Key Points and Terminology – Chapter 12
A typical structured product development process consists of idea generation,
preliminary concept development, product/process development, full-scale
production, product introduction, and market evaluation.
is an effective approach for
managing the product development process by using multi-functional teams to
help remove organizational barriers between departments and therefore reduce
product development time. Design reviews help to facility product development
by stimulating discussion, raising questions, and generating new ideas
Design for Six Sigma (DFSS)
represents a set of tools and methodologies used in
the product development process for ensuring that goods and services will meet
customer needs and achieve performance objectives, and that the processes used
to make and deliver them achieve Six Sigma capability.
DFSS consists of
concept development, design development, design optimization, and design
verification. These activities are often incorporated into a variation of the DMAIC
process, known as
which stands for
Define, Measure, Analyze, Design,
is the process of applying scientific, engineering, and
business knowledge to produce a basic functional design that meets both customer
needs and manufacturing or service delivery requirements.
developing creative ideas, evaluating them, and selecting the best concept.
Concept engineering (CE)
is a focused process for discovering customer
requirements and using them to select superior product or service concepts that
meet those requirements.
Steps include understanding the customer’s
environment, converting understanding into requirements, operationalizing what
has been learned, concept generation, and concept selection
Quality Function Deployment (QFD)
is a planning process to guide the design,
manufacturing, and marketing of goods by integrating the voice of the customer
throughout the organization. A set of matrices is used to relate the voice of the
customer to a product’s technical requirements, component requirements, process