bus210_appendix_d - Axia College Material Appendix D...

Info iconThis preview shows pages 1–2. Sign up to view the full content.

View Full Document Right Arrow Icon
Axia College Material Appendix D Contingency Theory of Leadership Description of work environment The description of a work experience would be managing a team of employees to start up a collection process in collecting past due balances on credit cards. This process includes: training, discipline, self control to abide by laws, and guidelines of team policies. In the table below, categorize different leadership approaches that could be used in the work environment you have described. Provide different suggestions for each of the four approaches to leadership. Directive approach Supportive approach A directive approach would be to start the training and the first day of and would explain the business model for the project. I would explain all of the expectations of the position they are working on. I would explain the rules and regulations step by step for the project. I would then stop the team and ask them if they have any questions about the rules and regulations, and I would explain the importance that they understand and follow each of the rules. Once that is completed and they have an understanding of what is expected, I would give them the guidelines of training. I would then explain the guidelines of the bonus structure and how it will tie into the collection performance of each individual. I would also explain the corrective action process that would also tie into collection performance. I would then start the training and start the project after making sure everyone had a clear explanation. In a supportive approach I would start
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
Image of page 2
This is the end of the preview. Sign up to access the rest of the document.

This note was uploaded on 08/23/2010 for the course COMMUNICAT com 240 taught by Professor Junh during the Spring '10 term at University of Phoenix.

Page1 / 3

bus210_appendix_d - Axia College Material Appendix D...

This preview shows document pages 1 - 2. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online