U of M Hospital and Toyato

U of M Hospital and Toyato - Detroit News Online...

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Detroit News Online I Printer-friendly article page Page 1 of2 Return to regular web page This is a printer friendly version of an article from The Detroit News To print this article open the file menu and choose Print. det l1ews com June 26, 2006 U-M hospital takes page from Toyota Adopting automaker's game plan of cutting pointless tasks could boost care, trim costs. Sharon Terlep I The Detroit News The University of Michigan Health System is borrowing the waste-cutting tools of Toyota Motor Corp., applying the Japanese automaker's philosophy to everything from how patients make appointments to the way doctors scrub in. U-M is one of the first medical centers in the United States to apply to health care the corporate culture known as the ''Toyota Way," a strategy based on eliminating pointless work and empowering employees. By using the principles pioneered by the world's second-largest automaker, the Ann Arbor institution hopes to improve patient care and cut administrative and other costs. "Basically, instead of producing 50 cars with the screw in the wrong place, this strategy is 'we'll fix it now and make sure it never happens again,' "said Dr. John Billi,U-M associate vice president for medical affairs. ''We're trying to do exactly that in health care." The initiative, called the Michigan Quality System,
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U of M Hospital and Toyato - Detroit News Online...

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