Collecting_and_Analyzing_Diagnostic_Information

Collecting_and_Analyzing_Diagnostic_Information - 1. Who is...

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Collecting and Analyzing Diagnostic Information 4 methods for collecting diagnostic data Sampling How many people? (sample size) Take into consideration: size, complexity, quality of sample, limiting resources How do you select? (Sample selection) Random sample Stratified sample Techniques for Analyzing Data Qualitative Tools Content Analysis . major themes defined. Why do we want to draw out major themes? Force-Field Analysis (FFA) Seven Steps of FFA Seven Questions to reach success 1. Who is the intervention agent? 2. How is it known that change is needed? 3. What change is needed? 4. What technology or activities are used? 5. How will this technology succeed in reaching the goals? 6. How will it be known if the goals are reached? 7. After success, then what? How long does the effect go on? Quantitative Tools Numbers alone are not enough. Graphics explain more than words and numbers can. Survey Feedback Programs (SFP)
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Unformatted text preview: 1. Who is the intervention agent? 2. How is it known that change is needed? 3. What change is needed? 4. What technology (techniques) or activities are used? 5. How will this technology succeed in reaching the goals? It verifies attitudes of employees toward the quality of organizational life Characteristics of Effective Data: a) Data must be seen as valid b) Group must accept responsibility c) Group must be committed to problem solution 6) How will it be known if the goals are reached? Ownership of the data is necessary: a) Motivation to work with the data b) Structure for the meeting c) Appropriate attendance d) Appropriate power e) Process help 7) After success, then what? How long does the effect go on? Five steps in Survey Feedback: Limitations of SFP 1. Ambiguity of Purpose 2. Distrust 3. Unacceptable topics 4. Organizational disturbance SFPs are the most widely used....
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Collecting_and_Analyzing_Diagnostic_Information - 1. Who is...

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