Midterm Review Sheet

Midterm Review Sheet - Five Force Model Porter's 5 Forces...

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Five Force Model Porter’s 5 Forces Model determines the relative attractiveness of an industry HW = high when Buyer power – HW buyers have many choices to buy Supplier power – HW buyers have few choices to buy Threat of substitute – HW many alternatives product or service Threat of new entrants – HW it is easy for new to enter Rivalry among existing competitors – HW competition is fierce Chapter 2 DSS Decision support system model info to support managers & bus professionals during decision-making process 3 quant models used by DSSs: Sensitivity, What-if, Goal-seeking analysis EIS Executive information system – specialized DSS that supports senior level execs w/in organization Most EISs offering the following capabilities : Consolidation, Drill-down, Slice-and-dice AI Artificial intelligence simulates human intelligence such as the ability to reason and learn 4 most common categories of AI include: 1.Expert system computerized advisory programs that imitate the reasoning processes of experts in solving difficult problems, 2.Neural Network – attempts to emulate the way the human brain works (Fuzzy logic – a mathematical method of handling imprecise or subjective information), 3.Genetic algorithm – an artificial intelligent system that mimics the evolutionary, survival-of-the-fittest process to generate increasingly better solutions to a problem, 4.Intelligent agent – special-purposed knowledge-based information system that accomplishes specific tasks on behalf of its users Intelligent system various commercial applications of artificial intelligence Business Process Improvement/process reengineering Bus process – a standardized set of activities that accomplish a specific task, such as processing a customer’s order Customer facing process - results in product/service received by an org external customer Bus facing process - invisible external customer but essential to the effective management of the bus Chapter 5 - Enterprise Architecture - includes the plans for how an organization will build, deploy, use, and share its data, processes, and IT assets Backup - an exact copy of a system’s information Recovery - the ability to get a system up and running in the event of a system crash or failure and includes restoring the information backup Fault tolerance - a computer system designed that in the event a component fails, a backup component or procedure can immediately take its place with no loss of service Failover - a backup operational mode in which the functions of a computer component is assumed by secondary system components when primary component becomes unavailable Hot site - separate fully equipped facility where comp can move immediately after a disaster & resume bus Cold site - separate facility does not have any computer equipment, place
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