What_is_OD - 3 Action Research 4 Tavistock Socioclinical...

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What is OD? Key word: Fit Important elements: 1. top management visioning 2. empowerment and learning process 3. problem-solving 4. collaborative management 5. work teams 2 main goals to OD: 1. Improve individuals, teams, and organization functioning 2. Give members the skills and knowledge to continuously improve Where do the demands for change come from? What does OD focus on? 1. Culture 2. Processes 3. Structure **The system is the target of change, individuals are the instruments of change How does one get started developing an OD program? Hawthorne studies Often clients explain symptoms . It is the OD consultant’s job to determine the cause of the problems . 4 methods for Organizational Diagnosis (Data gathering) Method Advantages Disadvantages Interviews Questionnaires Observations Records (documents, accts., journals, legal & regulatory policies, newspapers, etc)
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OD has 4 major stems (in 2 categories: Survey Feedback and Group process interventions) 1. T-Group/Laboratory Training Group (1940s, Kurt Lewin) 2. Survey Feedback
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Unformatted text preview: 3. Action Research 4. Tavistock Socioclinical Approaches (1920s, Eric Trist)/QWL (QC) 4 management systems, called Systems 1-4T: a. Exploitive Authoritative b. Benevolent Authoritative c. Consultative d. Participant Group- Strategic Change is a recent development OD Values: 1. Humanistic 2. Optimistic 3. Democratic values 4 Specific Values: Implications of these values: 1. Dealing with People 2. Dealing with Groups 3. Dealing with Organizations Practitioners’ Values: 1. Effectiveness/Efficiency 2. Open Communication 3. Empowering 4. Enhance Productivity 5. Promoting Organizational participation Applications of OD at the Individual Level : 1. Job Redesign (JDS) 2. Organizational Behavior Management (OBM) Applications of OD at the Group Level : 1. Group process interventions 2. Leadership training 3. Team Development Applications of OD at the Organizational Level : 1. Intergroup intervention 2. Changing cultures 3. Sociotechnical system changes...
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This note was uploaded on 09/08/2010 for the course PSYC 293 at San Jose State.

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What_is_OD - 3 Action Research 4 Tavistock Socioclinical...

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