Process_evaluation_presentation

Process_evaluation_presentation - I. Problem Identification...

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The first step is to find someone who cares If A is not causing B we don’t want to know to a statistical certitude. If B is not working what is wrong with A?
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Something is not only what it is, it is what it is not. Formative or Process Evaluations What we do How we do it Summative or outcome evaluations Did the program achieve what it promised ? Did it impact on the on the social policy as intended?
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Process Indicators Quality : meeting or exceeding industry standards Quantity: Meeting production expectations Timeliness : Meeting goals and deadlines Efficiency : Costs in line with standards Accountability : Transparency and record keeping
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Four Part Organization Intervention
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Unformatted text preview: I. Problem Identification III. Solution Implementation II. Solutions development IV. Evaluation of Adaptations Problem identification Employee surveys Small group discussions (focus groups) Managerial audit vis a vis Industry standards Participant observer What gets measured gets done Manage time, resources and sequence events Managing People: • P.E.R.T : Queuing Theory; Project Calendars • Fixing Responsibility • Assigning Tasks • Establish Decisions/reporting systems Responsibility Matrix A pproval/ Veto R esponsibility: Group leader S upport: Group member I nformation: Receives progress reports...
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This note was uploaded on 09/08/2010 for the course PADM 214 at San Jose State.

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Process_evaluation_presentation - I. Problem Identification...

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