Organization%20Technology.ppt

Organization%20Technology.ppt - Organization Technology...

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Rolanda P. Farrington Pollard, Ph.D. Bus161B Chapter 9 1 Organization Technology Technology :  the combination of  skills, knowledge, abilities,  techniques, materials, machines,  computers, tools,and other  equipment that people use to  convert or change raw materials  into valuable goods and services.
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Rolanda P. Farrington Pollard, Ph.D. Bus161B Chapter 9 2 3 Levels of Technology Individual:   personal skills, knowledge and  competences of individuals. Functional:   procedures and techniques  groups use to perform their work. Organizational:   how organization converts  inputs into outputs Mass production:  standardized,  progressive manufacture Craftswork:  skilled workers, interacting  closely to produce custom-designed  goods.
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Rolanda P. Farrington Pollard, Ph.D. Bus161B Chapter 9 3 Value-Creation Chain Inputs:  manage external relationships  to manage specific environment e.g. human resources, purchasing Conversion:  machines, processes, and  techniques to transform raw materials  into finished products e.g. assembly line Outputs:  effective disposal of output to  external stakeholders e.g. marketing, distribution
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Rolanda P. Farrington Pollard, Ph.D. Bus161B Chapter 9 4 Organizational 
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This note was uploaded on 09/08/2010 for the course BUS 161B at San Jose State University .

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Organization%20Technology.ppt - Organization Technology...

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