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Unformatted text preview: vi. Total Quality Management 2. The Impact of Pace 3. What is Operations of Management 4. Managers must maintaina crossfucitonla Perspective 5. Must please the customer 6. MUST WEAR MANY HATS 7. Profit = MS1*MS2*MS3 (market size x Market share x Margin on sales) where margin on sales = price – cost 1. Strategy = the dream = where you are going...
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This note was uploaded on 09/08/2010 for the course BUS 140 at San Jose State University .