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chapter 11Job Satisfaction

chapter 11Job Satisfaction - Employee Satisfaction 1 Why...

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1 Employee Satisfaction
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2 Why Worry About Job Satisfaction? Absenteeism Turnover Organizational citizenship Commitment Performance
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3 Individual Differences in Employee Satisfaction Important Findings Consistency across jobs Consistency across time Relationship between life satisfaction and job satisfaction Why? Genetics Core self-evaluation self-esteem self-efficacy internal locus of control optimism/positive affectivity
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4 Your Predisposition to be Satisfied Projects A, B, and C Interest Inventory Life Satisfaction Measure Core Self-Evaluation self-esteem locus of control affectivity Job Satisfaction History
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5 Discrepancy Theories Have the employee’s expectations been met? Realistic job previews (RJPs) Have the employee’s needs, values and wants been met? Maslow’s Needs Hierarchy ERG Theory Two-factor Theory McClelland’s Needs Theory
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6 Discrepancy Theories Maslow’s Need Hierarchy Self-actualization needs Ego needs Social needs Safety needs Basic biological needs
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7 Discrepancy Theories ERG Theory Growth Relatedness Existence
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