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n202_process_recording_examples - "Oh I'm OK I guess R...

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Process Recording: Example Introduction: Describe your feelings as you proceeded with this assignment. Describe the environment. Was this a semi-private room? What were the distractions? Format for recording: Patient/Client Nurse Techniques/Analyses This column is for recording verbatim (word for word) what the patient says. Indicate nonverbal cues in parentheses. This column is for recording verbatim (word for word) what the nurse says. Indicate nonverbal cues in parentheses. This column includes: the name of each of the communication skills used. an analysis of whether the interaction was therapeutic or nontherapeutic. insight into another approach which might be more effective. Examples: Patient/Client Nurse Techniques/Analyses "Hello, Mrs. B. How are you and the family doing today?" (Sitting in Mrs. B's kitchen. "Open" posture.) Use of an open-ended question allowed the opportunity for Mrs. B. to tell me in her own words what was upsetting her.
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Unformatted text preview: "Oh, I'm OK, I guess. R. and I just got into one of our little fights about his smoking." (Voice shaky. Poor eye contact.) "You say you're OK but you seem upset." (Lightly touching her arm.) Mrs. B's statement, "I'm OK," did not match her nonverbal behavior. I shared my observation with Mrs. B to determine if I have interpreted her nonverbal message accurately. I also used touch because I wanted to convey empathy and depth of feeling. Patient/Client Nurse Techniques/Analyses "Hello, Mrs. B. I'm here for your home visit. Have you been sick since I was here last?" Closed-ended question used. It was not therapeutic and elicited only a "No" response. I should have said, ". . ." "No." (Looks fatigued, sad, and teary-eyed.) "Well, that's good . . ." Nontherapeutic. There is no sense of observation or follow-up on nonverbal behavior. I should have responded, ". . ."...
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