JS110Mediate3 - Conflict-Grid Analysis in Mediation Re K.A....

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Conflict-Grid Analysis in Mediation Ref: K.A. Slaikeu (1996). When Push Comes to Shove
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Conflict Grid Parties Principal 1 Principal 2 3 rd Party 1 3 rd Party 2 Positions Interests Other Facts BATNAS Solutions
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Components of the Conflict Grid The parties: Identify principal or front rd parties to dispute Positions Initial demands Interests Underlying concerns Personal values Other Facts History of dispute Attempted solutions Personality issues Organizational context Relevant standards & laws
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Components of the Conflict Grid (continued) BATNAS Avoidance refer to authority Take unilateral action Possible Solutions For each individual (ordered in preference)
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Devising Integrative Solutions Sort through & acknowledge legitimate issues and interests of parties Design a new plan, policy or procedure to accommodate common interests Compromise where interests are incompatible Offer apologies/Reaffirm rules Provide restitution/Forgiveness
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The Process of Mediation Step-by-step procedure for conducting a mediation session
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This note was uploaded on 09/08/2010 for the course JS 10 at San Jose State University .

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JS110Mediate3 - Conflict-Grid Analysis in Mediation Re K.A....

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