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Unformatted text preview: organization Indirect Writing Leaning to deliver bad news Allow conciseness and directness to be secondary to diplomacy 1 st paragraph begin opening paragraph with neutral statement acknowledge the problem politely in a way that leads to agreement 2 nd paragraph explain the denial and present the refusal in a positive manner. be short, specific, and do not use the words company policy. 3 rd paragraph close with a positive, goodwill ending you want your readers to feel favorably disposed toward you and to feel you care about them....
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This note was uploaded on 09/09/2010 for the course BISM 2100 taught by Professor Rhea during the Fall '08 term at Kennesaw.
- Fall '08