evaluate the change in quality of care

evaluate the change in quality of care - Scenario:

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Scenario: You have been hired as the Health Manager for Coronado Medical Center.   The Senior Medical Director is concerned that the Primary Care Unit of the  medical center is highly inefficient, staff morale is low, and patient  satisfaction ratings are disappointing.  You have been hired to provide  leadership and administrative direction for the Primary Care Unit, which  provides age- and developmentally-appropriate services to infants,  children, adolescents, and the elderly.  You have been asked to oversee  day-to-day operations of the Primary Unit, with the goal of identifying the  primary sources of Coronado’s problems in efficiency, staff morale, and  patient care.  The Senior Medical Director hopes that you can turn things  around at Coronado by improving its image, increasing the quality of care  within the practical constraints of financial accountability, and generally 
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This note was uploaded on 09/09/2010 for the course ACCOUNTING 2345 taught by Professor Dr.ijueh during the Spring '10 term at twsu.edu.

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evaluate the change in quality of care - Scenario:

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