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Unformatted text preview: each, wholesale. If we were to replace all 25000 DVD burners it will cost approximately $565,000 over the next six months. Labor and parts for each unit would cost roughly $22.60 per unit. I propose that we notify each customer about the issue concerning their computer and offer them a deal of $35.00 to replace the DVD burner if unit is malfunctioning out of warranty. Those that are malfunctioning and are still under warranty will be replaced by Medusa INC under their warranty. Each unit that we service will profit $12.40. If we service all 25000 units then the profit would be $310,000. I feel that this would be in the best interest of the company by maintaining good customer relation and still maintaining a profit. 1 CONF I DE N T IAL...
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- Spring '10