SPPT Chapter 5 - • Plan the message • Draft the message...

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Chapter 5 Print and Electronic  Messages
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Learning Objective 1 Identify the advantages and  disadvantages of written  messages.
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Advantages of Written Messages May be a permanent record May be reread and studied May be revised and edited May have legal value
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Disadvantages of Written  Messages May be transmitted slowly May be viewed as more formal May not provide quick and  thorough feedback due to lack of  nonverbal cues and distance  between sender and receiver May require storage
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Learning Objective 2 Use a three-step process to  develop effective business  messages.
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Three-Step Process
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Unformatted text preview: • Plan the message • Draft the message • Finalize the message Learning Objective 3 Describe how to determine the vocabulary level of business messages. Determining Vocabulary Level • Readability formulas and grammar checkers can assist in determining the vocabulary level. • Eighth- to twelfth-grade level will communicate clearly to most readers. Learning Objective 4 Explain how to develop effective Internet-based messages. Effective Internet-Based Messages Develop using the same three step process: – Planning – Drafting – Finalizing...
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This note was uploaded on 09/14/2010 for the course BUSINESS BC taught by Professor Trang during the Spring '10 term at St. Louis CC.

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SPPT Chapter 5 - • Plan the message • Draft the message...

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