ch09 - MODULE 9 MANAGERS AS DECISION MAKERS “Decide first...

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MODULE 9 MANAGERS AS DECISION MAKERS “Decide first, then act”   How do managers use information to make decisions and solve problems? What are the steps in the decision-making process? What are some practicalities of managerial decision making?
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MANAGERS AS DECISION MAKERS   Using Information to Make Decisions and Solve  Problems MODULE GUIDE 9.1 Managers deal with problems posing threats and  offering opportunities.  Managers can be problem avoiders, problem  solvers, or problem seekers.  Managers display systematic and intuitive problem- solving styles.  Managers make decisions under conditions of  certainty, risk, and uncertainty.  Managers solve problems with programmed and  nonprogrammed decisions. 
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MANAGERS AS DECISION MAKERS   Using Information to Make Decisions and Solve  Problems Problem Solving Identifying and taking action to solve problems Information Competency The ability to gather and use information to solve problems. Performance Threat A situation where something is wrong or likely to be wrong. Performance Opportunity A situation that offers the possibility of a better future, if the right steps are taken.
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MANAGERS AS DECISION MAKERS   Using Information to Make Decisions and Solve  Problems
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USING INFORMATION TO MAKE DECISIONS AND SOLVE PROBLEMS Problem Solving Styles Systematic Thinking Approaches problems in a rational and analytical fashion. Intuitive Thinking  Approaches problems in a flexible and spontaneous fashion.
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USING INFORMATION TO MAKE DECISIONS AND SOLVE PROBLEMS Decision Environments Certain Environment  offers complete information on possible action alternatives and their consequences.
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