CMC3523_SAD_Tut 1 Sol

CMC3523_SAD_Tut 1 Sol - T o m C a p a l e t t i I n s u r a...

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Tutorial 1- Chapter 1 Systems Concept Suggested Solution Part A : Review Questions 1. What is Information Technology? Information technology (IT) is a combination of hardware and software products and services that companies use to manage, access, communicate, and share information. 2. Define an information system and identify the main components of an information system. IS is a set of people, data, procedures working together. An information system has five key components: hardware, software, data, processes, and people. (Page 7) Part C: Case Studies Refer to the Case Studies of the New Century Health Clinic on page 1.32 of the text book System Analysis and Design by Shelly, Cashman & Rosenblatt and answer assignment questions 1 N e w C e n t u r y H e a l t h C l i n i c O f f i c e S t a f f F r e d B r o w n A c c o u n t i n g S u s a n G i f f o r d P a t i e n t R e c o r d s
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Unformatted text preview: T o m C a p a l e t t i I n s u r a n c e P r o c e s s i n g L i s a S u n g A p p o i n t m e n t s C a r l a H e r r a r a S u p p l i e s & A d m i n i s t r a t i o n A n i t a D a v e n p o r t O f f i c e M a n a g e r 1 1. Identify at least three business processes that New Century performs, and explain who is responsible for the specific tasks. Business processes and the person responsible are: Business Process Person Responsible Prepare office payroll Fred Brown Handle tax reporting Fred Brown Handle profit distribution Fred Brown Maintain patient records Susan Gifford Handle insurance reporting Tom Capaletti Handle accounting Tom Capaletti Manage appointment book Lisa Sung Make patient reminder calls Lisa Sung Prepare daily appointment list Lisa Sung Order office and clinic supplies Carla Herrera Organize office and clinic supplies Carla Herrera 2...
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This note was uploaded on 09/25/2010 for the course CMC 3523 taught by Professor Freddy during the Three '10 term at Swinburne.

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CMC3523_SAD_Tut 1 Sol - T o m C a p a l e t t i I n s u r a...

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