3 Motivation - BA 310: Motivation 1 Theory X and Theory Y...

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1 BA 310: Motivation
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2 Theory X and Theory Y (McGregor) Offers two contrasting assumptions: Theory X: the average worker is lazy, dislikes work. => managers should closely supervise and control through reward and punishment. Theory Y: workers find work fulfilling, can exercise self- direction, accept responsibility or even seek it out. => managers should allow workers autonomy, and create motivating jobs and organizations.
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3 Roadmap: Motivation What are two fundamental kinds of motivation? What is reinforcement theory? What reinforcers are most effective? What is the “expectancy chain?” How does it affect motivation? How do you set a motivating goal? How does equity affect motivation? How do individuals differ in their motivations?
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4 What Is Motivation? Motivation: the willingness to exert high levels of effort to reach organizational goals , conditioned by the effort’s ability to satisfy some individual need
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5 Intrinsic and Extrinsic Motivation Intrinsic Motivation is seen in behavior that is performed for its own sake or from the sense of accomplishment and achievement derived from doing the work itself (e.g., playing music) Extrinsic Motivation comes from consequences of behavior - material/social rewards or avoiding punishment - and not from the behavior itself (e.g., trash collection) Which one do we want in organizations?
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6 (survey from Kovach, 1995) What do you want from your job:
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7 Motivation is driven by external consequences, especially when consequences tightly linked to actions Four reinforcers ( = types of consequences): Positive reinforcement – Rewarding behavior with something pleasant - $$$, opportunity, praise, etc. Negative reinforcement
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This note was uploaded on 09/25/2010 for the course BADM 310 taught by Professor G. love during the Fall '08 term at University of Illinois at Urbana–Champaign.

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3 Motivation - BA 310: Motivation 1 Theory X and Theory Y...

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