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Unformatted text preview: every morning we would have a team meeting where he would let each of us know where we stood towards meeting our goal and where the store stood as well. (Step one getting us to understand his objective) Then he would offer incentives, for instance the first person to sell a family plan, or who ever sells the most add on features would win something. Normally it was something we all wanted, like first pick of what day we would have off, or a free phone or something. This started some healthy competition and it worked. He persuaded us to go above and beyond our duties, this did not just benefit him, but us as well, we were commissioned employees, we received a percent off everything we sold....
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- Spring '09