osland_ob8_ppt_01-revised

osland_ob8_ppt_01-revised - Chapter 1 The Psychological...

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Chapter 1 The Psychological Contract and Commitment
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Define the psychological contract and discuss the obligations of the contract currently in place Explain the importance of the psychological contract and what happens when it is violated Explain the benefits of committed employees and what employers can do to foster commitment Objectives Organizational Behavior: An Experiential Approach 8/E Joyce S. Osland, David A. Kolb, Irwin M. Rubin and Marlene E. Turner 1 -1
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…Objectives Describe external influences that affect workplace expectations Explain the self-fulfilling prophecy and how managers can apply this concept Explain the pinch model Make a psychological contract with your professor Organizational Behavior: An Experiential Approach 8/E Joyce S. Osland, David A. Kolb, Irwin M. Rubin and Marlene E. Turner 1 -2
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Mental Maps - Defined Our images, assumptions, and stories about every aspect of the world, which determine what we see and how we act. Organizational Behavior: An Experiential Approach 8/E Joyce S. Osland, David A. Kolb, Irwin M. Rubin and Marlene E. Turner 1 -3
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Psychological Contract - Defined An individual’s beliefs, shaped by the organization, regarding the terms and conditions of a reciprocal exchange agreement between individuals and their organization Organizational Behavior: An Experiential Approach 8/E Joyce S. Osland, David A. Kolb, Irwin M. Rubin and Marlene E. Turner 1 -4
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Social Exchange Theory - Defined People enter into relationships in which not only economic, but also social obligations play a role People are most comfortable when the exchange is balanced Psychological Contract Organizational Behavior: An Experiential Approach 8/E Joyce S. Osland, David A. Kolb, Irwin M. Rubin and Marlene E. Turner 1 -5
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Importance of Psychological Contracts Link individuals to organizations Reflect the trust that is a fundamental feature of the employment relationship Motivate individuals to fulfill their obligations (if they believe the other party will do the same) Organizational Behavior: An Experiential Approach 8/E Joyce S. Osland, David A. Kolb, Irwin M. Rubin and Marlene E. Turner 1 -6
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Psychological Vs. Employee Contract Psychological Contracts Dynamic relationship defining employees’ psychological
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This note was uploaded on 09/28/2010 for the course BUS 160 taught by Professor Cohen,isaac during the Spring '08 term at San Jose State University .

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osland_ob8_ppt_01-revised - Chapter 1 The Psychological...

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