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MAN 435 - 6A - 2 - MAN-435 Project Management Project...

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MAN-435 Project Management Project Management: Achieving Competitive Advantage, by Jeffrey K. Pinto, (Upper Saddle River, New Jersey: Pearson Prentice-Hall, 2007). ISBN-13: 978-0-558-39543-8 Written Assignment 6 This assignment covers text chapters 11 and 12. Many of the questions are adapted from Discussion Questions in the text. Be sure you complete all 5 questions. 1. Explain the theory of constraints using a different example than the one used in the text. (Objective 6.1) Originally developed by Goldratt and described in his book “the Goal” 1984. The theory of constraints (TOC) is a process of identifying and control poor effects within a business’ operations. Believing that most constraints stem from a very small number of causes, if we trace the problem back to the root. The key lies in identifying the central constraint within the system. The five steps of TOC’s methodology: 1. Identify the system constraint. 2. Exploit the system constraint. 3. Subordinate everything else to the system constraint. 4. Elevate the system constraint. 5. Determine if a new constraint has been uncovered, then repeat the process. An example of a system constraint would be: At AT&T we had 28 sales representatives, the assignments would come in for the next four months worth of work and there were preparations in marketing plans that needed to be assembled for each assignment. Each representative would handle 60-100
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