Neg.Email.0415 - quality cardboard with a dull finish where...

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February 2, 2010 To: [email protected] From: [email protected] SUBJECT: Campaign Posters, Invoice #62597P Dear Patti Seidel Thank you for using Smile Printing for your campaign needs this year in the election. We thoroughly enjoyed providing you with the best quality posters for the campaign. Our high quality cardboard that makes individuals pictured almost life-like, words very distinct and easy to read. The cardboard has a shiny finish where ink doesn’t run is something we like to offer our customers. However, the higher quality posters was shown. We recommended a solution which would decrease the cost of the higher quality cardboard by 15 percent. A lower
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Unformatted text preview: quality cardboard with a dull finish where the ink has a tendency to run, causing a fuzzy appearance in some places. The lower cost cardboard was selected in order to save money. Since the difference in price and quality was provided and accepted by you we must decline the 20% adjustment on your invoice of $35,500. As you can see, providing high quality posters is our business. We took pleasure in creating the political campaign posters for you. Your business is greatly appreciated, and I look forward to seeing you again in the next campaign. Sincerely, Catherine Pritzlaff 20-s8 Sales Manager Smile Printing...
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This note was uploaded on 09/30/2010 for the course GBA 389 taught by Professor Joyce during the Spring '08 term at Sam Houston State University.

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