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1997 january 21 starbucks faces growing competition

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Unformatted text preview: vey, P. (2000). Emotional intelligence meets traditional standards for an intelligence. Intelligence, 27, 267–298; Salovey, P., & Mayer, J. D. (1990). Emotional intelligence. Imagination, Cognition and Personality, 9, 185–211. Mayer, Caruso, & Salovey, 2000. Schutte, N. S., Malouff, J. M., Hall, L. E., Haggerty, D. J., Cooper, J. T., Golden, C. J., & Dornheim, L. (1998). Development and validation of a measure of emotional intelligence. Personality and Individual Differences, 25, pp.167–177; Wong, C., & Law, K. S. (2002). The effects of leader and follower emotional intelligence on performance and attitude: An exploratory study. The Leadership Quarterly, 13, 243–274. See Henkoff, R. (1993, March 22). Companies that train best. Fortune, 62–75. The distinction between need (content) and process theories was first made by Campbell et al., 1970. Maslow, A. H. (1970). Motivation and personality (2nd ed.). New York: Harper & Row. Alderfer, C. P. (1969). An empirical te...
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This note was uploaded on 10/01/2010 for the course FGT mba12ehtp taught by Professor Angwi during the Spring '10 term at Télécom Paris.

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