This preview shows page 1. Sign up to view the full content.
Unformatted text preview: s revolution. New
York: HarperBusiness; Stewart, T. A.
(1993, August 23). Reengineering: The
hot new management tool. Fortune,
Hammer, M., & Champy, J., 1993.
Hammer, M., & Champy, J., 1993
Teng, J. T. C., Grover, V., & Fiedler, K.
D. (1994, Spring). Business process
reengineering: Charting a strategic path
for the information age. California
Management Review, 9–31.
Hammer, M., & Champy, J., 1993;
Teng, J. T. C. et al., 1994.
Examples from Greengard, S., 1993
and Teng, J. T. C. et al., 1994.
See Dumaine, B. (1989, February 14).
How managers can succeed through
speed. Fortune, 54–59.
Hall, G., Rosenthal, J., & Wade, J.
(1993, November–December). How to
make reengineering really work.
Harvard Business Review, 119–131.
Guzzo, R. A., Jette, R. D., & Katzell,
R. A. (1985). The effects of psychologically based intervention programs on
worker productivity: A meta-analysis.
Personnel Psychology, 38, 275–291;
Neuman, G. A., Edwards, J. E., &
Raju, N. S. (198...
View Full Document