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In m a runco ed problem finding problem solving and

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Unformatted text preview: in its workers. Workforce, 76(12), 30–38. 13. Garvin, D. A., 1993. 14. Lewin, K. (1951). Field theory in social science. New York: Harper & Row. 15. See Howard, A. (Ed.) (1994). Diagnosis for organizational change: Methods and models. New York: Guilford; Levinson, H. (1972). Organizational diagnosis. Cambridge, MA: Harvard University Press. 16. Anders, 2003. 17. The first five reasons are from Kotter, J. P., & Schlesinger, L. A. (1979, March–April). Choosing strategies for change. Harvard Business Review, 106–114. 18. Burrows, 2001. 19. Frank, R. (1994, May 23). As UPS tries to deliver more to its customers, labor problems grow. Wall Street Journal, pp. A1, A8. 20. Tichy, N. M., & Devanna, M. A. (1986). The transformational leader. New York: Wiley. 21. The following relies partly on Kotter & Schlesinger, 1979. 22. For reviews, see Macy, B. A., Peterson, M. F., & Norton, L. W. (1989). A test of participation theory in a work redesign field setting: Degree of participation and comparison s...
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This note was uploaded on 10/01/2010 for the course FGT mba12ehtp taught by Professor Angwi during the Spring '10 term at Télécom Paris.

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