Unformatted text preview: , 95–104.
68. Meyer, Allen, & Topolnytsky, 1998. Chapter 5
1. Bank, D. (1997, January 21). Starbucks
faces growing competition: Its own
stores. Wall Street Journal, pp. B1, B9;
Hammers, M. (2003, October).
Starbucks in pleasing employees and
pouring profits. Workforce, 82(10),
58–59; Reese, J. (1996, December 9).
Starbucks: Inside the Coffee Cult.
Fortune, 190–200; Shultz, H., & Yang,
D. J. (1997, September, 29). Making
values pay. Fortune, 261–272. (Excerpt
from Pour your heart into it, 1997,
Toronto: Hyperion; Weiss, N. (1998,
August). How Starbucks impassions
workers to drive growth. Workforce,
77(8), 61–64. References
2. Campbell, J. P., Dunnette, M. D.,
Lawler, E. E., III, & Weick, K. E., Jr.
(1970). Managerial behavior, performance, and effectiveness. New York:
McGraw-Hill. Also see Blau, G. (1993).
Operationalizing direction and level of
effort and testing their relationship to
job performance. Organizational
Behavior and Human Decision
Processes, 55, 152–170.
3. Dyer, L., & Parker, D. F. (1975).
Classifying outcomes in work motivation res...
View Full Document