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Unformatted text preview: (1973). The nature of
managerial work. New York: Harper
& Row. See also Mintzberg, H. (1994,
Fall). Rounding out the manager’s job.
Sloan Management Review, 11–26.
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environment and technology on managerial roles. Journal of Management,
20, 581–604; Kraut, A. I., Pedigo, P.
R., McKenna, D. D., & Dunnette, M.
D. (1989, November). The role of the
manager: What’s really important in
different management jobs. Academy of
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21. Luthans, F., Hodgetts, R. M., &
Rosenkrantz, S. A. (1988). Real managers. Cambridge, MA: Ballinger.
22. Kotter, J. P. (1982). The general managers. New York: The Free Press.
23. Simon, H. A. (1987, February). Making
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Isenberg, D. J. (1984, November–
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think. Harvard Business Review,
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