Global E-government Survey - GLOBAL E-GOVERNMENT SURVEY The...

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CONTENTS Executive Summary 1 A Note on Methodology 2 Overview of Global E-Government 2 Online Information 3 Services Provided 3 Services for Top Nations 4 Privacy and Security 4 Security for Top Nations 4 Privacy for Top Nations 4 Disability Access 5 Disability Access for Top Nations 5 Foreign Language Access 5 Advertisements and User Fees 6 Public Outreach 6 Top E-Government Countries 7 Differences by Region of World 7 Conclusions 8 Appendix Table A-1 10 Complete E-Government Rankings by Country Table A-2 12 Individual Country Profiles for Selected Features The analysis was undertaken during Summer, 2001 at Brown University in Providence, Rhode Island. Research Managed by Professor Darrell M. West. Tabulation for this project was completed by Kim O'Keefe, Julia Fischer-Mackey, Sheryl Shapiro, Chris Walther, Shih-Chieh Su, Ebru Bekyel, and Mariam Ayad. All information is copyrighted and owned by the World Markets Research Centre plc (WMRC plc) and may not be republished in any form without their prior consent. World Markets is a pioneer in the provision of internet-delivered information on global markets. The company's risk/opportunity information service, World Markets Country Analysis assesses the risks and opportunities in 185 countries worldwide. It also offers other services on Telecoms, Regulatory Analysis and Energy. For more information about these products - and for a free trial - please visit our website at www.worldmarketsanalysis.com GLOBAL E-GOVERNMENT SURVEY The first annual survey of government websites conducted by World Markets Research Centre and Brown University, USA EXECUTIVE SUMMARY E-government refers to the delivery of information and services online via the internet. Many governmental units across the world have embraced the digital revolution and placed a wide range of materials on the web, from publications to databases. Since global e-government is still in its infancy, it is a perfect time to measure the extent of web service delivery and compare differences that exist throughout the 196 nations of the world. In this report, we study the features that are available online at national government websites. Using a detailed analysis of 2,288 government websites in 196 nations, we measure the information and services that are online, chart the variations that exist across countries, and discuss how e-government sites vary by region of the world. In general, we found that e-government is falling short of its true potential. While some countries have embraced e-government, a number of other countries have not placed much information or services online, and are not taking advantage of the interactive features of the internet. Countries with limited wealth and with populations that do not make much use of the internet generally do not have very strong e- government sites. We also document problems in the areas of privacy, security and special needs populations, such as the handicapped, that need to be addressed.
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This note was uploaded on 10/03/2010 for the course CSE 1234 taught by Professor Cho during the Spring '10 term at Bangladesh University of Eng and Tech.

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Global E-government Survey - GLOBAL E-GOVERNMENT SURVEY The...

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