Implementing E-government - being ready

Implementing E-government - being ready - Better Practice...

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Leadership and Governance 4 6 8 10 12 14 16 Funding People Legal Customer Readiness and Accessibility Privacy Security Technology and Information Management Contents 18 State Library of New South Wales cataloguing-in publication data New South Wales. Audit Office. Guide to better practice : e-ready, e-steady, e-government : e-government readiness assessment guide for government agencies / [The Audit Office of New South Wales] 0734721250 1. Internet in public administration - New South Wales. 2. Administrative agencies - New South Wales - Data processing. I. Title: e-ready, e-steady, e-government. 352.3809944 September 2001
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Implementing E-government - being ready The NSW Government, like many other governments world wide, has recognised that the transformation from traditional government to electronic government is one of the most important public policy issues of our time. It is also recognised that e-government is not simply about implementing a new IT system. It is about changing business models and processes to do things differently and better. Information technology offers the solutions, but e-government is about changing the way the agency operates. The Audit Office agrees that it is an issue which all senior management needs to be across. The purpose of this document is to assist agencies in meeting the challenges of exploiting the benefits and managing the risks which e-government presents. Being 'e-ready' and managing the transition to e-government will not happen by chance. It is difficult and requires a careful and concerted effort. This guide draws from the research assembled in the performance audit, e-government - Use of the Internet and related technologies to improve public sector performance (September 2001). It addresses issues at the agency level, in a self-help guide format. The guide is not a comprehensive plan for implementing e-government in an agency. Neither is it a series of compliance or reporting requirements. Rather, it is designed to provide a simple assessment tool to assist in focusing high-level awareness across the range of issues required for the efficient and effective implementation of e-government. To avoid duplicating others' work, this guide draws upon selected guidance material produced elsewhere, and references those in ‘help’ sections included under each element examined. Agencies also need to be aware of the raft of policies, memoranda and guidelines published by NSW central government agencies to assist agencies in managing e-government implementation. Information currently available is referenced in this guide. The guide should not be relied upon as legal advice. Agencies need to make their own arrangements for such advice. The guide, the sector-wide performance audit report and
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This note was uploaded on 10/03/2010 for the course CSE 1234 taught by Professor Cho during the Spring '10 term at Bangladesh University of Eng and Tech.

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Implementing E-government - being ready - Better Practice...

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