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Towards an electronic administration

Towards an electronic administration - 02_IRAS68/1 articles...

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Towards an electronic administration? Local information systems, or the web modernization of local administration Lionel Chaty and Carlo Girlanda The expansion of new information and communication technologies ( nict s) is rapidly and drastically changing the way in which social, commercial and institu- tional interactions take place. Often described as the ‘information society’, the society in which we now live is the result of a technological and ideological evolution which, as a result of information digitization, the development of new networks such as the internet and far-reaching changes in the way in which work is organized, has radically changed modes of communication — now based on globalization and high-speed information flows. The government action programme for taking France into the information society 1 recognizes the importance of nict s in modernizing public services. It states that such changes ‘make the conditions for France’s entry into the informa- tion society a decisive issue for the future’. This programme involves ‘access to knowledge and culture, national planning and development, public participation in local life’ and of interest to us — the use of nict s to modernize public services. On this point, the action programme is broadly divided 2 into two major projects: ‘networked administration’ (AdER) and ‘local information systems’ ( lis ). Networked administration: the administrative intranet With the declared goal of making the administration’s routine work more efficient within a context marked by growing interministerial relations, 3 the spe- cific aim of the AdER project is to interconnect the ministries’ networks, with the ministries being responsible for supplying information to the ‘deconcentrated’ services attached to them (services where decision-making powers are transferred to representatives of the central authorities operating at a local level). Each of the ‘ministerial networks/AdER’ must allow all government employees to communi- Lionel Chaty is a Doctor of Political Science, a consultant for Algoé Consultants and lecturer at the University of Picardie and Carlo Girlanda is a former student of the Grande Ecole of Public Management, ENA, a consultant for Andersen France, Government Services Department. The authors would like to thank Charlotte Engelstein (Wanadoo SA) and Michel Blondel (Algoé Consultants) for reading and commenting on this text. CDU: 681.3.352(100) International Review of Administrative Sciences [0020–8523(200203)68:1] Copyright © 2002 IIAS. SAGE Publications (London, Thousand Oaks, CA and New Delhi), Vol.68 (2002), 25–43; 022636
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cate with one another by electronic mail under optimum service and security con- ditions and — subject to specific authorization — to access interministerial work applications hosted by other ministries or by an ad hoc server. This programme has been inspired by the desire to decompartmentalize government by equipping it with the means to network its various components. AdER was also meant to
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