HCA 230 week 9 final The Importance of Healthcare Communication

HCA 230 week 9 final The Importance of Healthcare Communication

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HEALTHCARE COMMUNICATION The Importance of Healthcare Communication Lyndy Boucher Axia College HCA/230 Jana Watters 9/9/2010 1
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Abstract Communication is something that people use all day long without any thought of what they are actually doing. There are many forms of communication, but the most widely used without conscious thought, is verbal and non-verbal. If communication between health caregivers and patients is incomplete or improperly acted out then information could be missed that could be critical to diagnosing a patients problem. With proper communication between everyone involved in a patients care then everyone is comfortable and it is more likely that the person’s illness and or problem will be properly diagnosed and treated. According to “11 Health Communications” (2010), “There is the need for improvement of interpersonal; and group interactions in clinical situations, (for example, provider-patient, provider-provider, and among members of a health care team), through the training of health professional and patients in effective communication skills.” In other words the practice of good health care communication has become recognized as an essential tool in health care and how health care communication can affect patients out come in either a positive or negative way. Health care communication is more than just the giving and receiving of information. Communication is the chance to reach a person/patient on a personal level, by doing this a caregiver gains respect and trust, which allows the person/patient to feel comfortable and then they open up more feeling the caregiver actually cares about how they feel. Communication is the key to getting to anything one actually wants, and the better the communication the better the information that is received and the better the feedback in the end. The worse the communication then of course the worse the information received and the worse 2
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the feedback. So in others words the practice and learning of the skills to proper communication is beneficial and needed to effectively treat patients, without these skills a caregiver is likely to receive incorrect and of not enough information to diagnose and treat a patients problem. 3
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The Importance of Healthcare Communication In this paper several aspects of health care roles and how the importance of proper communication, affects health care, how it can help and hinder health care. There are many kinds and types of communication as in, verbal, and non-verbal, there are also many different roles people takes on in the process of healthcare. From caregivers who range from, doctors, to nurses, aids, even friends and family, anyone caring for another person’s health in any form is a caregiver. Then there are the patients, family and friends.
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This note was uploaded on 10/04/2010 for the course HCA 230 HCA 230 taught by Professor Idontremember during the Spring '10 term at University of Phoenix.

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HCA 230 week 9 final The Importance of Healthcare Communication

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