quiz_1_solution_14904&14906

quiz_1_solution_14904&14906 - BUAD 311 Fall 2010 Quiz 1...

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BUAD 311, Fall 2010 Quiz 1 Solution Name: (please print) Quiz 1 Solution Process Analysis, Capacity Management, and Little’s Law BUAD311 – Operations Management Inner City Rollercoaster is one of many projects of Society and Business Lab at Marshall School of Business. Construction of the amusement park just east of downtown Los Angeles is complete except for the restaurant. You are hired by the project as process consultant. (You work of course pro bono.) According to the current business proposal, a typical park guest’s experience will be as follows: A guest comes to the park gate to purchase a ticket. There are three ticket agents each of whom can sell a ticket to a guest in 30 seconds on average. 1 Because of the small size of the park, there are only two attractions in the park – “It’s a Tiny World” and “Galactic Magnum Mountain.” “It’s a Tiny World” takes exactly 4 minutes and 40 guests can enjoy the ride at one time. 2
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This note was uploaded on 10/05/2010 for the course BUAD 311 at USC.

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quiz_1_solution_14904&14906 - BUAD 311 Fall 2010 Quiz 1...

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