chapter-4-social-and-ethical-responsibility3

chapter-4-social-and-ethical-responsibility3 - CHAPTER4

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CHAPTER 4 SOCIAL AND ETHICAL RESPONSIBILITY Managers undertake all their activities in the context of defined moral and ethical  norms. But the profit motive and the competitiveness fostered on free enterprise  economic systems put pressure on managers. Sometimes it is possible to operate in  less than ethical ways and still be within the law. This may gain an advantage for a manager. The line between ethical and unethical  behaviour is not always clear. In this unit we will discuss the several approaches to  analyzing ethical and moral issues in organization. Ethics refers to principles and standards that define acceptable conduct in the  world   of   management.   The   acceptability   of   behaviour   in   management   is  determined   by   customers,   competitors,   government   regulators,   interest  groups,   and   the   public,   as   well   as   by   each   individual’s   personal   moral  principles and values . Social responsibilities are a business obligation to maximise  its positive impact and minimize its negative impact on society. Although they are  often used interchangeably, the terms responsibility and ethics do not mean the  same thing. Ethics relates to an individual’s or work group’s decisions that society evaluates as  right or wrong; social responsibility is a broader concept that concern the impct of an  entire management’s activities on society. The most basic ethical and responsibility  concerns have been codified as laws and regulations that encourage management to  confirm to society’s standards, values and attitudes.  Ethics, social responsibility  and laws  together act as a compliance  system that  requires that management and employees act responsibly in society. 1.0: Ethical Responsibility Page 1
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CHAPTER 4 SOCIAL AND ETHICAL RESPONSIBILITY Managers undertake all their activities in the context of defined moral and ethical  norms. But the profit motive and the competitiveness fostered in the free enterprise  economic   systems   put   pressure   on   managers.   Learning   how   to   recognise   and  resolve ethical issues is a crucial step in evaluating ethical decisions in management.  It is important to realize that ethics goes beyond legal issues. Ethical   conduct   builds   trust   among   individuals   and   in   any   relationships,   which  validates and promotes confidence in the relationships. Well-publicized incidents of  unethical activity strengthen the public’s perception that ethical standards and the  level of trust in management need to be raised. Sometimes it is possible to operate in less than ethical ways and still be within the 
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chapter-4-social-and-ethical-responsibility3 - CHAPTER4

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