Air Devils Crisis - Running head Airdevils Crisis 1 Airdevils Crisis Phil Sumner PSY/428 Organizational Psychology 07:04:55 Richard Clemens

Info iconThis preview shows pages 1–4. Sign up to view the full content.

View Full Document Right Arrow Icon
Running head: Airdevils Crisis 1 Airdevils Crisis Phil Sumner PSY/428 Organizational Psychology 07:04:55 Richard Clemens Airdevils Crisis
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
Airdevils Crisis 2 Airdevils Inc. is an aerial stunt firm based in Salt Lake City, Utah. This organization was founded by Celsey Evans in 1995. Airdevils was slow to take off in 1996 Celsey was joined by four aerial stunt colleagues. Throughout time Airdevils increased its employee load and is operating with more than 100 employees. Over the years Airdevils has separated itself from the competition by winning not only national award but also international awards. Most of the organizations business comes from repeat customers who have been very pleased with Airdevils exceptional performances. Airdevils was used to being the leader of the pack up until two years ago. In the last two years Airdevils has taken a plummeting route in customer satisfaction, award winnings, job satisfaction, and turnover rate. The purpose of this paper is to complete a four phase simulation in which the writer will give recommendations, and explain why these were the best choices. The writer will also define the result from the choice that he has made. Once the simulation is complete the writer will focus on what theories could have been used to increase productivity. The writer will also explain how knowledge of human behavior, cognition, and affect can be used to make the work environment better for everyone. Last the writer will explain how an organization can reduce the everyday work stressors that most of society may go through. Simulation Phase One Phase one of the simulation is based on discovering the statement of the problem. In most cases there is one major problem that may cause a trickledown effect thus causing smaller problems. A manager must find the true problem before trying to discover a solution. The first step to stating the problem within the simulation was to administer a job description index. This
Background image of page 2
Airdevils Crisis 3 survey is designed to obtain a feeling of the employee’s job satisfaction rating. Within the simulation the findings were that the job satisfaction level was very low with the stunt performers being the most disgruntled of all employees. The next part of phase one has the writer choose the main cause of job dissatisfaction. Main Cause In the simulation the writer could read recent blogs that performers had posted stating why they were less than pleased with their jobs. Within these postings the writer found two main focal points. The first was the pay. Some performers believed that they weren’t compensated as much as some free lance performers. The second was based on routine. Performers couldn’t expand their performance levels and were stuck in a rut of performing the same stunts over, and over again. In the simulation the writer had to then choose what the main concern within the performers was. The simulation provided five categories of solutions each dealing with separate issues. These issues in brief included:
Background image of page 3

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
Image of page 4
This is the end of the preview. Sign up to access the rest of the document.

This note was uploaded on 10/08/2010 for the course PSY/428 psy/428 taught by Professor Sunday during the Spring '10 term at University of Phoenix.

Page1 / 13

Air Devils Crisis - Running head Airdevils Crisis 1 Airdevils Crisis Phil Sumner PSY/428 Organizational Psychology 07:04:55 Richard Clemens

This preview shows document pages 1 - 4. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online