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MSCI-211-1049-Final_solutions

MSCI-211-1049-Final_solutions - FeXflbeKPm 3 Hon ~ m m...

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Unformatted text preview: FeXflbeKPm» 3 Hon ~ m m: niveri of up fiqu ty 0 0 Waterloo Un1vers1ty of Waterloo Final Examination 6? Term: Spring Year: 2004 ' l » I l StudentName - ‘ (q‘tVN [Q KOUQN lK’OViQ UW Student ID Number - Course Abbreviation and Number MSCI 211 Course Title Organizational Behavior Section(s) 01 Instructor Scott Jeffrey Date of Exam June 16, 2004 Time Period Start time: 11:35 End time: 12:20 Duration of Exam 45 minutes Number of Exam Pages 7 (including this cover sheet) Exam Type Essay/ Short Answer Additional Materials Allowed Marking Scheme: MSCI 211 Exam I You will have 45 minutes to complete this exam. The exam is closed book and closed notes. This exam is the only thing you should have in front of you. So that these tests may be graded blindly, the first page of the exam will be separated from the rest of the exam prior to grading. In order to protect against pages being separated, please put your ID number on each page of the exam. If you do not have a student ID or cannot remember it, please use some other identifying number both in the space below and at the top of each page. This exam will contain two sections. There will be a short answer section where you must answer m out of the _f_g_ur,_ questions asked, each question will be worth 20 points (60% of your mark). There will also be an essay section where you must answer one of the two questions. This will be worth 40 points (40%). You should allocate your time accordingly. Please be certain to provide any rationale for claims that you make, but use data only when needed to support your points. Your answers should fit in the space provided, but if you need additional space you may write on the back of the pages. Please be sure to number your continuations. Good luck and relax; research has shown people perform much better when they are relaxed. To relax you, here is a joke. A man was sitting at a counter in a roadside diner eating his lunch when three outlaw bikers walked in. The first put out his cigarette in the man’s sandwich, the second biker spit in the man’s coffee, and the third biker stole the man’s pie and ate it, putting the empty plate back in front of the man. Without a word of protest, the man left the diner. One biker said “He wasn’t much of a man, was he?” The waitress said, “Not much of a truck driver either, he just ran over three motorcycles.” Good luck, I’ll be here for any clarification questions you may have. Please do not begin until everyone has their exam and I say to begin. Student ID 2055 ”l7 [ SECTION I: True, False, or Uncertain (20 points each, 60 points total). Answer only THREE of the following FOUR questions. For each of the following questions please answer whether the statement provided is true, false, or uncertain. Then take one or two paragraphs to explain your answer. Grading will be based upon your support for your answer; answers with no supporting explanation will receive no credit. In other words, you should use material learned in this course to tell me why your answer is the correct one. 1. True, False, or Uncertain: If a person feels under-rewarded compared to other people in an organization, this person will engage in negative behavior such as reducing their effort or sabotaging other employees in order to bring themselves back into an “equitable” position. Lucevtaih *EBGV‘SLOM Faerie: a‘avtcliz‘g‘égwgrdeo (compared +0 Cuber pgaplfi {n ~H/tfi OVfiflVllZOl'l‘lGl’l 1K {‘5} av hev fl€€Cl$ (EH/“(8‘5 Heft belt/73 fiwflued. I? use Person hate, not beam m Hue; cal/"fianizqfi’om long and has or Pevzsonality- ”ob {ea ol/ oraama‘eah‘ah fill ”“9" 0V elm: may feel mafixmteai pm“: him/Mixed? wevthx/ o”€ pmmefion/ch’gereflt Poet‘n‘en: W This WC’M’OI be 6k cage: where: . Haefe, cur: few lflf lei/56; but many “MUMPS/but «Hm/e motivatows (Mt, Houwvev) i ,: ..\_ {ELK/x) hygiene an Wol¢¢(wat0rs(fov examlole) figmaoym Wm.) hag [pagaxp flue. amam‘zqfiow‘m IWHW ““0, {“45 +h€ywclfilwngifgwmtfcvfl qujx‘v a‘x‘maHO“ an: Promlolfiol) +he pea/eon WW3" leawe “H46 ’OlD 0v (3035173, (’m mega/jive Lyehavfou Vi. 2. True, False, or Uncertain: Emotional intelligence is a fixed personality factor that cannot be '96 changed. , ”Forbes. E'mofiéhe imtczlhbjeWLe is how fibmfiflflfi expreeSeS and wee fixeiv ‘C/Y‘Y‘xo‘l'lom m bemflnth/laal Weary: Many cute-vocal ewe/n+3 cam Char/r736 #7/3 & Nay-475408: WQ baél gypfitlc‘e‘fl?0€ «w pcram’wfiafacfi emf watt/ll” A75 6W up wD tat/10% firms 0W5 PéSH’fUQ,‘ M fiwkjflfleiimmf rt) oflrgvg @th qué emblfbkrér/ MSCI 211 — Spring 2004 In Class Exam I —— Professor Jeffrey Page 1 StudentID zw‘bfbl 3. Consider m%§n61iu§l bonus given to the top 20% of sales people at a firm. True, F alse, or Uncertain: All ‘erfip oyees will work harder for that incentive if the manager increases the ount of money available for the winners. 0? Sm _3 em P3 “V1963 W“ “0+ False. The, entire group - , ,5 vomit harder Mme new}??? {:{'$‘fl‘ll 1. 3 3, * - ° serfie 534/65 emP‘O'Yef‘S ma (if: + 6y WI W0 mwfilflefllawa’aze Mae w 20% ewflfizéaiy WM WW“ be: a a O I has been WthTYCK/LLCG’O/l L5 23m elm-e eHne. amwua a ‘ y m. ., ff: {SEN haw; omlx/ a; rewavdeol 01 3&ngme My mic employer: ‘l/l’l - l \ ly’ba‘rml H , a? wwavde loan/we ”been enemy die; 1 q E,“ GW€U8V\ \ i ‘ , l’PI‘ . té 'n( 036/ kc ma Gy\<\~\/ amol ”Hoe rewavalss \5: a Slam (113m ' ”E 7 l 3 01C movkeve Wm Wowk harder. . True, False, or Uncertain: Employee of the month awards would not be very effective in China. , MSCI 211 — Spring 2004 In Class Exam I —— Professor Jeffrey Page 2 Student ID is t 53% We “\ Section II: Essay. Please choose only ONE of the following questions to answer. The question you answer will be worth 40 points, 40% of the mark on the exam. Please CIRCLE the question you are going to answer and begin your answer in the space below. ‘ ac «sell/mid as sex l./Stereotyping vs. the Halo Effect W rs‘ 8 W a. Explain the difference between a halo effect and stereotyping. b. Choose one (either halo effect or stereotyping) and give an example of a situation where a manager or supervisor would draw the wrong conclusion about someone if they were prone to this bias. c. Using the same choice from part (b), propose a way to make a supervisor less likely to use that when drawing conclusions about their employees. 2. Performance Evaluations: There are a number of problems present in many performance evaluation systems, five of which are listed below. In what ways does a 360 degree performance evaluation solve or at least reduce the impact of each of these problems? (Note: You are welcome to say that they do not if that is what you think) First, briefly describe the problem and then how the use of a 360° performance evaluation procedure reduces that problem. a) Recency effect errors. b) Problems with the lack of information. c) Halo errors. d) Leniency errors. e) Problems with employees lobbying their managers for better ratings. $t€recatxlpincs is bromdm ex Certain . romp a? 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(MP/aced. 5&P67V{50V any] manmgét/“fi §’%m/0/ “3/33 I01? 5’1qu 4:971 5w{’€5 an #5764“ _ cm "W £363 dismiss/n? “FL”: o'ligfrCWC/e beme‘fiw PVOC/UCfiOh-g 01956774‘3‘3’517”, and a7LA€V~5MCj3 91¢ bvg, ”Haggai amp/1'63 may $11,0va fluff /Qmju5>j,2 7 / arm—«’0 WmmLa/ r: Wag/Ewe 4M770V) 7t“) [email protected] 9% earn/oahx/j Ww 1/ an VIA/6 W‘}, MSCI 211 — Spring 2004 In Class Exam I- Professor Jeffrey Page 5 ...
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