Lesson_04_Assignment

Lesson_04_Assignment - (1 I am currently a volunteer for...

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(1) I am currently a volunteer for The Center for Animal Health and Welfare (aka The Center), a privately owned and operated no-kill animal shelter located in Easton, PA. The Center utilizes a functional structure in which activities are grouped together by common function. Economy of scale results from all shelter employees being located within one facility and contributes to the shelter’s efficiency. The functional structure also helps to promote in-depth skill development, such as the dog kennel manager learning more about canine social behavior and learning. The efficiency associated with a functional structure is essential to success as the shelter depends entirely on donations of food, supplies and money. Unfortunately, The Center demonstrates all of the weaknesses associated with a functional structure as well. Departments do not communicate or coordinate well with other. Decisions cannot be finalized without the approval of the shelter director. This includes even routine decisions such as whether or not a particular animal is euthanized, an area in which the director has no knowledge or expertise. This often means that she has to meet with the kennel manger, an outside trainer and other individuals before the decision can ultimately be made. This long and convoluted process causes decisions to pile up. This vertical hierarchy also results in a lack of innovation and coordination. New ideas for raising money or improving awareness are stifled due to the long and difficult road one must follow to get a project approved. Fundraisers for cats and dogs are conducted entirely independent of each other as there is poor coordination between departments. The Center displays all four symptoms of structural deficiency: (a) Decision making is delayed or lacking in quality: The director must finalize each and every decision within the organization, thus becoming overloaded. Very little responsibility or authority is relegated to the various departments.
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Lesson_04_Assignment - (1 I am currently a volunteer for...

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