Lesson_10_Discussion_Question - Wal-Mart Wal-Mart's mission...

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Wal-Mart Wal-Mart's mission is "Saving people money so they can live better". I suppose Wal-Mart does save people money, though it is almost always at the cost of purchasing an inferior product. Individual initiative is not encouraged at Wal-Mart and employees are not rewarded for anything. There are no commissions, no apparent verbal praise and certainly no encouragement from management to do anything above and beyond one's job. Teamwork is a big part of Wal-Mart, as employees are often moved between departments as needed to accomplish tasks. There is absolutely no enthusiasm or loyalty amongst the employees. The employees continually check their watches, security waves people through after they set off the alarm, the cashiers complain about the low pay and employees routinely have side conversations while the customer is kept waiting. The dress code is very lax and consists of employees’ street clothes with a Wal-Mart shirt or vest on top. The employees generally look very sloppy and unprofessional. One cashier routinely dresses up in Star Trek gear, ranging from Klingon bracelets to lapel pins. There is a large diversity amongst the employees in
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This note was uploaded on 10/08/2010 for the course MGMT 331 taught by Professor Fries during the Summer '08 term at Pennsylvania State University, University Park.

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Lesson_10_Discussion_Question - Wal-Mart Wal-Mart's mission...

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