Editorials Jakob Nielsen's top 10 mistakes in web design (1996)' (1) Using frames (2) Gratuitous use of bleeding edge technology (3) Scrolling text, marquees, and constantiy running animations (4) Complex URLs (5) Orphan pages (6) Long scrolling pages (7) Lack of navigation support (8) Non-standard link colours (9) Outdated information (10) Overly long download times Nielsen's top 10 mistakes in web design remain relevant today (box),7 but their implications for usability have changed over time.8 Patients who seek online health information may have a variety of physical impair ments, and it is important to develop resources that are usable by individuals with disabilities. The Web Accessi bility Initiative provides guidelines for assuring broad accessibility to internet based information.9 Ethical considerations are also important in considering the quality of an online resource. Early codes of conduct focused on honesty and disclosure. As websites have become increasingly interactive recording and storing information about patients and professional users?issues of privacy and security have become important components of rating systems. In the final analysis, however, quality, like beauty, is in the eye of the beholder, and it is users' views we should be seeking. Many rating systems use surrogates for quality that do not identify sites that meet the needs of users. For example, assessing breast cancer sites, Meric and colleagues found that popularity did not correlate with traditional standards of quality (p 577).10 Eysenbach and K?hler
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This note was uploaded on 10/10/2010 for the course ENG 000121 taught by Professor Mcgrand during the Spring '10 term at Cornell.