Quiz Chapter 5 quiz - Quiz Chapter 5 quiz https/cms.psu.edu/section/content/default.asp?WCI=pgDisplay_Qu Chapter 5 quiz Submitted by cmd5150 on

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Submitted by cmd5150 on 3/5/2010 2:26:04 PM Points Awarded 14 Points Missed 6 Percentage 70% 1. Supplier certification programs: A. are gradually being abandoned because the goal of zero defects has largely been met in most industries. B. ensure that all suppliers in an industry produce goods of comparable quality. C. are gradually being abandoned because the goal of zero defects is unrealistic and costly. D. seek to ensure that certified suppliers are capable of meeting specifications and quality standards. E. are difficult to implement because the mathematics of statistical quality control are not very well established. Points Earned: 1/1 Correct Answer: D Your Response: D 2. A process is capable when: A. random causes are detected by statistical process controls and eliminated. B. it produces the same exact result each time the activity is performed. C. it averages a set number of standard deviations within the specifications. D. common causes are eliminated through process change. E. the supplier can predict the future distributions about the mean. Points Earned: 1/1 Correct Answer: C Your Response: C 3. ISO 9004:2000: A. was established by the International Supply Organization to focus quality efforts on supplier relationships. B. was developed and first issued in the United States and later adopted worldwide. C. was designed to recognize U.S. organizations that excel in quality achievements and quality management. D. provides common quality standards across all sectors of the United States economy. E. provides guidance for continuous improvement of quality management systems to achieve sustained customer satisfaction. Points Earned: 1/1 Correct Answer: E Your Response: E 4. An advantage of buying by performance or function over other specification methods is that it provides: Quiz: Chapter 5 quiz https://cms.psu.edu/section/content/default.asp?WCI=pgDisplay%5FQu. .. 1 of 5
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This note was uploaded on 10/10/2010 for the course SCM 460 taught by Professor Dewolf,frankwill during the Spring '10 term at Pennsylvania State University, University Park.

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Quiz Chapter 5 quiz - Quiz Chapter 5 quiz https/cms.psu.edu/section/content/default.asp?WCI=pgDisplay_Qu Chapter 5 quiz Submitted by cmd5150 on

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