Chapter_4_Understanding_Stakeholder_Relations

Chapter_4_Understanding_Stakeholder_Relations - BUS306002

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BUS 306-002  Ethics in Decision Making Chapter 4:  Understanding Stakeholder Relations George Z. Peng
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Learning Objectives To understand interrelationships between  stakeholders and the corporation. Several approaches are presented: From the  basic listing and mapping to social capital and  stakeholder collaboration.  Not all these approaches would be used at  once.
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Chapter Outline Basic Stakeholder Analysis Stakeholder Management Capability Stakeholder Matrix Mapping Diagnostic Typology of Organizational Stakeholders Stakeholder Identification and Salience Examples of Stakeholder Types Stakeholder Influence Strategies Stakeholder Collaboration Stakeholders and Social Capital
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4.1 Basic Stakeholder Analysis Who are our stakeholders? What are the stakeholders that  influence  or  are  influenced by  the organization? What are their stakes? What responsibilities (economic, legal, ethical, and  philanthropic) does our firm have to all its  stakeholders? What strategies or actions should our firm take to best  deal with stakeholder challenges and opportunities? Link to SWOT analysis
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Stakeholder Analysis Worksheet
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SMC =ƒ( Map+Process+ Transactional? ) SMC is defined as the ability of managers  to identify stakeholders and their influences,  to develop the organizational practices to understand  stakeholders, and  to undertake direct contact with stakeholders. Core competence
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This note was uploaded on 10/12/2010 for the course BA 306 taught by Professor Z during the Spring '10 term at American University of Central Asia.

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Chapter_4_Understanding_Stakeholder_Relations - BUS306002

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