This preview has intentionally blurred sections. Sign up to view the full version.View Full Document
Unformatted text preview: 1 INFS3059 Project Management and Information Systems Lecturer: Dr Walter Fernández [email protected] PAP Moran Room 2049 6 http://wattlecourses.anu.edu.au/course/view.php?id=6790 Agenda BioSolar Program: progress report – Progress discussion – Issues and opportunities Conflicts and negotiation Project time management 2 Questions? 3 Conflicts and Negotiation What is a conflict? 5 Working definition A conflict is a state of opposition between persons regarding ideas or interests The conflict process “begins when one party The conflict process begins when one party perceives that the other has frustrated, or is about to frustrate, some concern of his” 6 2 Sources and reactions What can cause conflicts in projects? What can we do when we perceive a conflict? conflict? 7 Conflict Categories Conflict appears to fall into three fundamentally different categories: – different goals and expectations (i.e., on schedules or priorities) – uncertainty about who has the authority to make decisions (i.e., technical or administrative matters) – interpersonal conflicts between people who are parties-at-interest in the project (i.e., personality) 8 Conflict and projects Conflict can play a creative role in the planning process Debate often generates a superior Debate often generates a superior collaborative solution...
View Full Document
This note was uploaded on 10/12/2010 for the course CSIT INFS3059 taught by Professor Walterfernández during the Three '10 term at Australian National University.
- Three '10