HCILecture_Week8A - Heuristic Evaluation &...

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Unformatted text preview: Heuristic Evaluation & Walkthroughs Human-Computer Interaction Comp 3900 and Comp 6390 Semester 2, 2010 1 Lecture 8A: Human-Computer Interaction, Semester 2, 2010 Heuristic Evaluation Jacob Nielsen and colleagues 1990 Molich, R., and Nielsen, J. (1990). Improving a human-computer dialogue, Communications f the ACM 3 3 (March), 338 48 Lecture 8A: Human-Computer Interaction, Semester 2, 2010 2 of the ACM 33 , 3 (March), 338-348 Nielsen, J., and Molich, R. (1990). Heuristic evaluation of user interfaces, Proc. ACM CHI'90 Conf , 249-256 Nielsen, J. (1994). Enhancing the explanatory power of usability heuristics Proc. ACM CHI'94 Conf , 152-158 Heuristic Evaluation (2) Sharp et al. (2007) Interaction Design, Ch 15 Original set of heuristics came from an analysis f 249 usability problems. Lecture 8A: Human-Computer Interaction, Semester 2, 2010 3 of 249 usability problems. Revised version now available from useit.com http://www.useit.com/papers/heuristic/ Heuristics correspond closely to design principles. Ten usability heuristics 1. Visibility of system status The system should always keep users informed about what is going on, through appropriate feedback within reasonable time. 2. Match between system and the real world The ystem should speak the users' language, with words, Lecture 8A: Human-Computer Interaction, Semester 2, 2010 4 system should speak the users' language, with words, phrases and concepts familiar to the user, rather than...
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This note was uploaded on 10/12/2010 for the course CSIT COMP3900 taught by Professor Duncanstevenson during the Three '10 term at Australian National University.

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HCILecture_Week8A - Heuristic Evaluation &...

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