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APPLICATION ISO 9000 IN A SERVICE ORGANZATION THE COMPANY Schmidt Vietnam Co.,ltd established in 1992, it is a member of Schmidt Group founded in 1896. The company has a long history as a major distributor of high technology quality products. With the position of leading value added distributor of high technology products in ASIA, the company has strong engineering background and extensive customer service capabilities, supply products made in Germany, USA,UK, Japan, and others. The company’s business philosophy is keeping grow up on technological development and to provide best quality services to meet the customers’ demands. The company has its own ISO Guide 25 approved standardization and analytical laboratories to support for standards development, calibration services and independent quality control, and application support methodology development. The Customer
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Unformatted text preview: Services Centre of the company provides high quality technical services from pre-project consultation to on site preparation, products installation, supports and training. The company’s well trained team of professional service and application engineering guarantee tailor maintenance management service. The company was awarded ISO 9002 quality management system by the Bureau Veritas Quality International (United Kingdom) for the scope of logistics, installation, training, maintenance and repair of hi-tech equipment in the field of scientific, medical, industrial automation, calibration of electrical and non-electrical test& measuring equipment, electronics and telecommunication. Additionally, to satisfy customers, the company had applied ISO 9000 in April 1 st 1998, we will analyze how ISO 9000 was applied in the next section....
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