This preview shows page 1. Sign up to view the full content.
Unformatted text preview: there are still several issues that need to be improved in the company. It was claim these issues occurred due to inefficiency of ISO 900 and cast doubt about the necessity of the application. The data collected from companys annual reports show the trend of the business activities. Through some main business figures such as turnover, cost of non-quality, market share, average annual turnover per engineer, average customers inquiries, complains and claims we can recognize how the application of ISO 9000 have been effected the companys business activities....
View Full Document
This note was uploaded on 10/12/2010 for the course MTG MTG509 taught by Professor Dr.leepickler during the Spring '10 term at Northcentral.
- Spring '10