21-ANALYSIS OF ANNUAL BUSINESS REPORT

21-ANALYSIS OF ANNUAL BUSINESS REPORT - ANALYSIS OF ANNUAL...

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ANALYSIS OF ANNUAL BUSINESS REPORT Figure 1.1 (see Appendix 1) shows that the company’s turnover had slightly increased from 78.56% in 1998 to 94.23% in 2004. This significant change was gain not only by the external business environment but also factors of application ISO 9000. Generally, it is showing that from 82.31% in 2005 in comparison with 2008 figure, the company still keeps business stabilization. In sum, there are some improvements in the company’s turnover since application of ISO 9000 in 1998 but not much development. From Figure 2.1 (see Appendix 2) there are some comments on company’s market share, it had going down from 28.62% in 1998 to 22.58% in 2004 and keep going down for next four consecutive years. It is indicating the strong competition in the industry and company’s inefficiency management systems for development. It requires the company to improve its management to have more competitiveness to gain better position in the market. Figure 3.1 (see Appendix 3) displays the average annual turnover per service engineer of
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This note was uploaded on 10/12/2010 for the course MTG MTG509 taught by Professor Dr.leepickler during the Spring '10 term at Northcentral.

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21-ANALYSIS OF ANNUAL BUSINESS REPORT - ANALYSIS OF ANNUAL...

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