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Formal Organizations - 3 Steps 1 Supervision – managers...

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Formal Organizations 1. Utilitarian – pay people for their efforts; private or public (post office, comporium) 2. Normative – voluntary associations; no income; pursue a goal or ideal (political parties, church group) 3. Coercive – involuntary; guarded; supervised; meant to change the person to function in society (Prisons, asylums) Bureaucracy: rationally designed to perform tasks efficiently 1. Specialization a. Offices for each task 2. Hierarchy of offices – a. vertical ranking or Pyramid style 3. Rules & Regulations a. rational rules which allow for predictability 4. Technical Competence a. No nepotism; No one is favored even family over anyone else 5. Impersonality a. everyone receives equal treatment based on rank; not always true b. meant to allow movement up and down the levels of hierarchy 6. Formal, written documentation a. such as memos and reports Scientific Management
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Unformatted text preview: 3 Steps 1. Supervision – managers watch workers; time to do job, efficiency 2. Data Analysis – analyze the data to find out how to make the process more efficient 3. Guidance – guidance and incentive to become more efficient Japanese Model o Uses different techniques to work o Emphasis on cooperation o Hired for life and in groups, trained in all aspects Flexible Organizational Model 1. Creative Freedom a. Less control over the final product; cannot enforce how is made, suggestions only b. So long as good work continues, 2. Competitive Work Team a. The team that provides the best work/solution is better paid and gets the work 3. A Flatter Organization a. By spreading responsibility the organization does not have the heirarchy 4. Flexibility The McDonalization of Society 1. Efficiency 2. Predictability 3. Uniformity 4. Control...
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