11 12 f08 motivation and control student

11 12 f08 motivation and control student - Key Concepts to...

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Key Concepts to Remember… What is a process and what are the key characteristics of the management process? What are the 3 main levels of planning and how are they related? What is the difference between single use and standing plans? What are the benefits of having standing plans in place? What are the key characteristics of effective goals and objectives? What are the 4 key steps in the organizing process and what do they entail? What are the advantages and disadvantages of specialization and standardization of labour? Describe the differences between centralized and decentralized organizational structures. What is the relationship between span of control and layers of management in an organization? What are the 3 golden rules of authority and responsibility? How do organizational structures evolve as organizations grow and mature? Review the various organizational structures listed in the text.
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Directing/Leading/Motivating Determine Employee Needs Establish Reward System based on Needs Implement Monitor Results and Make Changes
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“Gaining Employee Commitment” performance is a function of both talent and commitment talent has to be energized and committed to achieve its full potential level of commitment comes from degree of motivation… Psychological contract set of expectations held by an employee concerning what he or she will contribute to the organization (referred to as contributions) and what the organization will provide the employee (referred to as inducements) in return
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BUT motivation comes from inside AND each worker is unique managers must understand each worker’s needs and tailor approach to individual must understand human motivation… NEED AROUSAL BEHAVIOUR CHOICE BEHAVIOUR FEEDBACK/ADJUST
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Abraham Maslow behaviour is the result of a deprivation state unsatisfied need… tension. .. action needs can be divided into 5 categories… Hierarchy of Needs physiological Safety and security social Self-esteem Self-actualization Need Arousal Theories
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people tend to move up the hierarchy BUT only once a preceding need is reasonably well satisfied – it ceases to motivate lower level needs always prevail move up and down the hierarchy all the time management implications?
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Alderfer’s ERG model reworked Maslow to align more closely with empirical research 3 need categories Existence, Relatedness, Growth management implications? not rigid, steplike, more than one can be
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This note was uploaded on 10/12/2010 for the course BU 111 taught by Professor Jessicastockie during the Fall '08 term at Wilfred Laurier University .

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11 12 f08 motivation and control student - Key Concepts to...

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