11_12_f08_motivation_and_control_student

11_12_f08_motivation_and_control_student - Key Concepts to...

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Key Concepts to Remember… What is a process and what are the key characteristics of the management process? What are the 3 main levels of planning and how are they related? What is the difference between single use and standing plans? What are the benefits of having standing plans in place? What are the key characteristics of effective goals and objectives? What are the 4 key steps in the organizing process and what do they entail? What are the advantages and disadvantages of specialization and standardization of labour? Describe the differences between centralized and decentralized organizational structures. What is the relationship between span of control and layers of management in an organization? What are the 3 golden rules of authority and responsibility? How do organizational structures evolve as organizations grow and mature? Review the various organizational structures listed in the text.
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Key Points to Remember What is the management process of motivating, and how do maangers motivate employees? Describe Maslow’s Hierarchy of Needs How does Alderder’s ERG model differ from Maslow’s? What did Herzberg say about motivation that differs from Maslow and Alderder? What did Herzberg’s theory suggest that managers do to help motivate employee? -In theoretical terms? -In practical terms? -What was the limitation in Herzberg’s theory? What do Hackman and Oldham say that managers should do to gain employee commitment? Explain Victor Vroom’s teory of motivation and how a manager can use this theory in the wokplace What is the lesson for managers from McGregors theory on Motivati0on? Describe the 6 different leadership styles discussed in Daniel Goleman’ Article specifically noting the modulus operandi and situation when the style is appropriate.
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Directing/Leading/Motivating Determine Employee Needs Establish Reward System based on Needs Implement Monitor Results and Make Changes
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“Gaining Employee Commitment” performance is a function of both talent and commitment talent has to be energized and committed to achieve its full potential(motivation) level of commitment comes from degree of motivation Psychological contract set of expectations held by an employee concerning what he or she will contribute to the organization(referes to as contributions) and what the organization will provide the employee
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BUT motivation comes from the inside, but mNgers job is to understand the unique needs of employees, feedback system with rewards AND each worker is unique managers must understand each worker’s needs and tailor approach to individual must understand human motivation Need Arousal Behaviour Choice Behaviour Feedback
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Abraham Maslow Behaviour is the result of a deprivation state unsatisfied need… tension. .. action needs can be divided into 5 categories… -hierarchy of Need physiological Safety and security –inc. pension plan
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This note was uploaded on 10/12/2010 for the course BU 111 taught by Professor Jessicastockie during the Fall '08 term at Wilfred Laurier University .

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11_12_f08_motivation_and_control_student - Key Concepts to...

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